Privacy Policy

1. Who we are

Rokin is operated by [LEGAL ENTITY NAME], a [ENTITY TYPE] registered in [STATE/COUNTRY], with its registered address at [REGISTERED ADDRESS] ("Rokin", "we", "us").

We are the controller of the personal information described in this policy. You can reach us about anything in it at [privacy@rokin.org].

2. Information we collect

We collect information in three ways: what you give us, what we record as you use the site, and what we receive from third parties.

• Information you give us — name, email address, phone number, postal address, ranch or business name, and anything you type into a listing, message, enquiry, or registration form.
• Verification information — where you sell through Rokin, the identity and business documentation we need to verify you.
• Transaction information — what you bid on, buy, or sell, and the amounts involved. Card and bank details are handled by our payment provider and are not stored by us.
• Usage information — pages viewed, listings opened, approximate location derived from IP address, device and browser type, and referring site.
• Information from others — [payment providers, identity verification services, breed registries, analytics providers].

3. How we use it

We use personal information to:

• operate the marketplace — showing listings, running auctions, and processing orders;
• verify sellers and reduce fraud;
• pass the information a counterparty needs to complete a sale, such as delivery details;
• provide support and respond to enquiries;
• send service messages about your account, bids, and orders — these are not marketing and you cannot opt out of them while you hold an account;
• send marketing about sales and listings, where you have opted in;
• improve the site, and understand which listings and pages people find useful;
• meet legal, tax, and record-keeping obligations.

4. Our legal bases

Where [applicable privacy law, e.g. GDPR / UK GDPR / state privacy laws] requires a legal basis, we rely on: performance of a contract with you; our legitimate interests in running and securing a marketplace; your consent, for marketing and non-essential cookies; and compliance with legal obligations.

Where we rely on consent you may withdraw it at any time, without affecting anything done beforehand.

5. Who we share it with

We do not sell personal information. We share it with:

• The other side of a transaction — a buyer and seller see the contact and delivery details needed to complete a sale.
• Service providers acting on our instructions: [hosting, database, email delivery, video hosting, payments, analytics].
• Professional advisers — lawyers, accountants, and auditors, under a duty of confidence.
• Authorities — where we are legally required to, or to establish or defend legal claims.
• A buyer of the business — if [LEGAL ENTITY NAME] is sold or reorganised, information transfers with it.

6. Cookies and similar technologies

We use cookies and local browser storage to keep you signed in, remember preferences, and measure how the site is used.

Strictly necessary storage cannot be switched off. [Describe the analytics and marketing cookies in use, the provider, and how to reject them.]

You can clear or block cookies in your browser, though parts of the site will stop working if you block the necessary ones.

7. How long we keep it

We keep personal information for as long as you hold an account, and afterwards only as long as we need it — typically [X years] for transaction and tax records, and [X months] for support correspondence.

Records connected to a completed sale are kept for the period required by law even after an account closes.

8. Your rights

Depending on where you live, you may have the right to:

• ask for a copy of the personal information we hold about you;
• have inaccurate information corrected;
• ask us to delete information, where we have no continuing need for it;
• object to, or ask us to restrict, certain processing;
• receive information you gave us in a portable format;
• opt out of marketing at any time, using the link in any marketing email;
• [state-specific rights, e.g. California: right to know, delete, correct, and opt out of sharing].

To exercise any of these, email [privacy@rokin.org]. We will respond within [the statutory period]. You may also complain to [the relevant supervisory authority].

9. Security

We use access controls, encryption in transit, and row-level database permissions to protect personal information, and we limit staff access to what is needed.

No system is completely secure. If a breach affects your information and the law requires it, we will notify you and the relevant regulator.

10. Children

Rokin is not intended for anyone under [18], and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.

11. International transfers

We are based in [COUNTRY] and our service providers may process information in other countries. Where information leaves its country of origin we rely on [transfer mechanism, e.g. standard contractual clauses].

12. Changes to this policy

We may update this policy. The date at the top shows when it last changed, and we will give notice of material changes by email or on the site before they take effect.

13. Contact us

Questions, requests, or complaints about privacy: [privacy@rokin.org], or write to [LEGAL ENTITY NAME], [REGISTERED ADDRESS].